Passionate about Customer Experience

Share with us. Learn with us. Lets advance Customer Experience together for Belgium.

The Art and Science of Storytelling 27th January 2021 14-15.30 CET

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Learn, Share and Advance.

Customer Experience Brussels Event powered by CX CENTRIC

We are currently increasing our members. If are you are interested in becoming a member please get in touch with us.

We run exciting events, both onine and offine. You can browse through photos here to see the sort of thing we are up to.

We partner with CX Centric to global discussions around Customer Experience, these are called: CX Centric Conversations. Here are a few extracts below!


Building a Holistic Customer Experience Practice (August 2020)

Jonathan Daniels presents the CX CENTRIC Playbook, a much needed framework for organising your CX function. This is then discussed.

What is the ROI of CX? (July 2020)

Much needed Globab Dicussion on the return on investment of Customer Experience. Linking CX to the bottom line.

How have your Customers’ needs changed? (May 2020)

Fantastic Global Discussion focusing on identifying and adapting to emerging customer needs.

CX during a Pandemic (April 2020)

On 10th Dec 2019 we had a webinar on Customer Experience and Adoption and Accountability.

Let’s Define CX Together (Sept 2019)

This was the inaugaral event of CX Brussels. With some fantastic speakers. Sponsored by Prodware.

CX Resolutions (28th Jan 2020)

Smashing event held at the Oracle CX Center. Joined by Naeem Arif and Sue Nabeth Moore.

CX Adoption Webinar (Dec 2019)

On 10th Dec 2019 we had a webinar on Customer Experience and Adoption and Accountability.

Proud Sponsors of CX Brussels.

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