Passionate about Customer Experience
Share with us. Learn with us. Lets advance Customer Experience together for Belgium.
Learn, Share and Advance.
We are currently increasing our members. If are you are interested in becoming a member please get in touch with us.
We run exciting events, both onine and offine. You can browse through photos here to see the sort of thing we are up to.
We partner with CX Centric to global discussions around Customer Experience, these are called: CX Centric Conversations. Here are a few extracts below!
With CX-Centric as a co-host, come join this interesting and interactive event on the 11th of May 2021 as we explain the relationship between Customer Experience and Customer Success.
CX-Brussels co-hosted this event together with Officium Labs and CX-Centric. A detailed presentation was done by Nate Brown which was littered with eye-opening case studies concerning the ROI of Customer Experience.
CX-Brussels co-hosted this event together with CX-Centric. The keynote speakers(Ali Lichtenstein and Alana Matos) of this online event shared incisively about how their respective companies have won with CX in media to transform their subscriptions from print to digital publications.
Workshop: EX for Remote Workers
Event will take place on 5th March. More info to follow.
CX Brussels co-hosted this event with CX Centric which was the first event of the year 2021. An all-encompassing presentation was done by Keith Kmett who left no stone unturned concerning storytelling.
Member workshop where we discussed various techniques of Customer Experience Analysis.
As part of CX Centric Conversations, this was surely an event which was much anticipated by our attendees as Banking has become the new buzzword.
An eye-opening event( hosted by CX Centric ) it was, as Sharon Boyd the keynote speaker brought out a clear link between Customer Experience (CX) and Employee Experience (EX).
Our first roundtable starring Jurgen Ingels. Strategic insights and discussion around the future of Customer Experience.
With the multi-experienced Sue Moore, the so much needed information concerning bridging the two most important aspects of doing business thus Customer Experience and Customer Success were extensively discussed in this event.
With this event hosted by CX Centric, some of the proven solutions to get it right with CX were discussed. Part of these solutions in building a holistic CX practice included using the so much effective CX Centric framework.
A very interesting event it was with a deep discussion on what ROI really consists of when it comes to CX.
Proud Sponsors of CX Brussels.