On Thursday 17th of June 2021, CX Brussels hosted a CX Round Table. The speaker of this exclusive event was rudi deruytter, CEO of CKV Bank. Rudi spoke about the future of banking. The keynote was based on his latest book “How banks can solve their burn-out”. Rudi focused on the unique role that banks need to play in the future and what the importance of digitization & customer experience will be.
Rudi Deruytter has more than 35 years of experience in the finance industry and has been named Financial Services CEO of the Year by Business Worldwide Magazine.
This title was handed out as part of the Business Worldwide Magazine’s 2018 Global Corporate Excellence Awards, which identify and honour the most respected companies and their C-Suite executives, rewarding outstanding performance, innovation and ethics across international business and finance communities.
Host: Jonathan Daniels – Author of The Customer Experience Playbook and Director of CX CENTRIC